All Orders are delivered to UK addresses only, and are dispatched the same working day if ordered before 13.00 PM, dependent on stock levels. (our website does not display stock levels for any products, to check stock levels just give us a call on 01249 464000) Delivery time is usually 48 hours for items not in stock. We will notify you via email if there will be a delay with any products that you have ordered.
Our shipping charges are calculated by order weight and delivery location – enter your delivery address on the checkout page to calculate your shipping cost. Delivery to the more remote parts of the UK such as the Highlands and various islands will be more expensive.
Heavy, bulky and long length items such as tile trims and tile backer boards will incur higher shipping costs due to the weight/ size restrictions that our couriers operate.
Most orders, weighing between 2-60 KG will be delivered via UK Mail on a Next Working Day delivery service. Enter your mobile number on the order page to receive text updates and tracking for your delivery.
Smaller items (under 1 KG) are sent via Royal Mail 1st Class Services.
Pallet Orders, and orders over 60 KG, are sent via Next Day Pallet Delivery Couriers, on a lorry with a tail-lift.
If you live nearby, (within a 30 mile radius) we can offer a same day or next day delivery service with our own drivers, just call us on 01249 464000 for details.